Privacy Policy

Effective Date: 06 November, 2025

Village Bites (“we”, “our”, “us”) values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

Information We Collect

We collect the following types of information:

  • Personal Information: name, email address, phone number, shipping/billing address, payment details (processed securely via Razorpay/PayU)
  • Account Information: login credentials, order history, preferences
  • Device & Usage Data: IP address, browser type, device ID, cookies, and site usage patterns
  • Marketing & Communication Data: preferences for receiving updates, promotions, and newsletters

How We Use Your Information

We use your data to:

  • Process and deliver orders
  • Communicate order updates and support
  • Personalize your shopping experience
  • Send promotional offers (with opt-out option)
  • Improve website performance and product offerings
  • Prevent fraud and ensure security

Sharing of Information

We may share your data with:

  • Logistics partners for order delivery
  • Payment gateways for secure transactions
  • Marketing platforms (such as email services) for communication
  • Legal authorities if required by law

We do not sell or rent your personal data to third parties.

Cookies & Tracking Technologies

We use cookies to:

  • Maintain session data
  • Analyze site traffic via Google Analytics
  • Personalize content and offers

You can manage cookie preferences via your browser settings.

Data Security

We implement SSL encryption and secure server protocols to protect your data. However, no method of transmission over the internet is completely secure. You are responsible for maintaining the confidentiality of your login credentials.

Your Rights

You may:

  • Request access to your personal data
  • Ask for corrections or deletions
  • Opt out of marketing communications
  • Withdraw consent for data processing where applicable

To exercise these rights, email us at support@thevillagebites.com.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

Data Retention

We retain your data only as long as necessary for business, legal, or analytical purposes. Anonymized data may be retained for research and performance tracking.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our site implies acceptance of the updated terms.

Contact Us

Email: support@thevillagebites.com

Phone: +91 82207 01054